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QUESTIONS
How will Heritage Optical reduce an employer’s vision care plan expenses while increasing the value of the benefit itself?
How can a company headquartered in Detroit meet the needs of my employees in other parts of the country?
My company’s vision benefit plan is part of our medical plan. How can Heritage’s vision plan be offered to my employees without changing my medical plan?
How many providers are in the Heritage Optical network?
How far would our employees have to drive to visit a Heritage network provider?
My employees often have questions about their vision benefits. To complicate matters, we work three shifts. Is someone at Heritage available to answer those questions at any time?
Will the transition to Heritage Optical create more work for my Human Resources Department?
Is Heritage Optical compliant with the HIPAA regulations?
How often does Heritage review the qualifications of the vision care providers in its network?
How does Heritage Optical ensure it will provide quality customer service?
What out-of-pocket expenses will my employees incur if Heritage administers our vision benefit plan?
How will my employees obtain a list of vision care providers in your network?
Does Heritage offer communication tools that will help my employees remain up-to-date with their benefits?
Would my employees have to change from their current optometrist, ophthalmologist or optician?
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